Seller worksheet

BPO Seller Readiness Checklist

A practical seller worksheet for preparing outsourcing-business financials, contracts, operations, privacy and transaction documents.

Use this checklist to identify what is ready to show a serious buyer, what needs an explanation and which disclosures should wait until confidentiality terms are agreed.

Financial quality

  • [ ] Current accounts and supporting bank/tax reconciliations are available.
  • [ ] Normalized EBITDA adjustments are documented and defensible.
  • [ ] Revenue by client, service and contract period is mapped.
  • [ ] Debts, contingent liabilities, taxes and related-party balances are recorded.
  • [ ] Working capital and cash requirements are understood.

Customers and contracts

  • [ ] Top customer concentrations are calculated from the same revenue period.
  • [ ] Contracts, expiry dates and assignment/change-of-control provisions are indexed.
  • [ ] Renewals, churn, service-level terms and disputes are described accurately.
  • [ ] Intellectual-property and subcontractor commitments are identified.

People, technology and compliance

  • [ ] Key managers, retention risks and succession needs are documented.
  • [ ] Employment and contractor arrangements have been reviewed.
  • [ ] Security/privacy obligations, client data access and incident records are documented.
  • [ ] Software subscriptions, equipment and data ownership are distinguished.
  • [ ] Industry and location permits have current evidence.

Sale process

  • [ ] Seller authority to transact is documented.
  • [ ] Proposed sale structure and exclusions are clear.
  • [ ] A factual anonymized teaser can be shared safely.
  • [ ] Confidential documents will be released through an agreed process.
  • [ ] Independent legal, financial and tax advisers are involved as appropriate.

Use the valuation tool to explore how normalized earnings and risk assumptions affect an indicative range. Read how to sell a BPO business for the larger process.

If you are authorized to discuss the sale of a BPO business, you can ask about potential future listings. We do not currently offer an open listing or brokerage service.

This is a preparation aid, not a certificate of readiness or legal compliance.

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Review the Webshop sale scope or explore practical guidance for buyers and potential sellers.